Payment Policy

1. Payment Options

1.1. We accept credit/debit cards, net banking, UPI, and other secure payment methods available.

2. Secure Transactions

2.1. All transactions are processed via secure payment gateway(RazorPay) to protect your payment details.

3. Order Confirmation

3.1. You will receive an email confirmation upon successful payment.

4. Payment Issues

4.1. If your payment fails, please retry or contact our support team.

Refund and Return Policy

1. Refunds

1.1. Refunds are available for defective or incorrect items.
1.2. To request a refund, email us at smuffwear@gmail.com within 7 days of receiving your order.

2. Returns

2.1. Returns are accepted only for unused, unwashed items in their original packaging.
2.2. Return shipping costs are the buyer’s responsibility unless the item is defective.

3. Refund Processing

3.1. Refunds will be processed within 7-10 business days after we receive and inspect the returned product.